Privacy Policy

HelloPrenup does not offer legal advice or representation and is not a law firm or a substitute for the advice or services of an attorney or law firm. The information provided on this site is not legal advice. If you are looking for advice or representation regarding your specific situation, you should contact an attorney in your state.

 

Protecting your private information is our priority. This Privacy Policy governs data collection and usage of the products, services, software, platform and websites (collectively, “Services”) provided by Hello Prenup LLC and any of our affiliates (collectively, “Hello Prenup”). Please familiarize yourself with our practices and let us know if you have any questions. By using the Services, you consent to the data practices described in this policy as well as our Terms of Use . If you do not agree to any part of this Privacy Policy, then you should stop accessing the Services.

Collection of your Personal Information

Personal information is information that can be used to identify, locate, or contact an individual, and includes other information that may be associated with personal information. When you interact with our site and services, we may ask for the following personal information directly from you: a) Contact Information which allows us to communicate with you and generally includes your name, addresses, email addresses, social media website user account names, and/or telephone numbers. b) Payment Information needed to process payments such as your credit or debit card number, expiration date, and card verification number. c) Personal Profile or Service Information helps us with the administration and personalization of your personal profiles or services, such as areas of interest, information from social media interactions (such as Facebook, Twitter, or Google+) and preferences. d) Transaction Information about how you interact with and use our site and services, email, other communications, and applications; and how you interact with service providers. e) Your Submissions help us with administration of our site and services and includes any information you voluntarily provide, generally through free form text boxes, chats, forums, uploading a document or authorizing us to retrieve and import information from another user or third party on your behalf. f) Hello Prenup may also collect anonymous demographic information, which is not unique to you, such as your Postal Code, age, gender, preferences, interests and favorites.

Information about your computer hardware and software may be automatically collected by Hello Prenup. This information can include: your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, and Internet Service Provider. This information is used by Hello Prenup for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Services. In order to better understand how users use its site and to improve its services, Hello Prenup may also collect information on your use of our Site, such as pages visited, links clicked, text entered, and mouse movements.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the Services, this information may be collected and used by others.

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Use of your Personal Information

Hello Prenup collects and uses your personal information to operate our websites and deliver the Services you have requested. Hello Prenup may also use your personally identifiable information to inform you of other products or services available from Hello Prenup and its affiliates. Hello Prenup may also contact you to participate in surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Hello Prenup does not sell, rent or lease its customer lists to third parties. Hello Prenup may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party without your express consent.

In addition, Hello Prenup may share data with trusted partners to help us perform statistical analysis, perform tasks required to complete a purchase transaction, provide customer support, and arrange for deliveries. Hello Prenup may also share information on your use of our Site, such as pages visited, links clicked, non-sensitive text entered, and mouse movements, with third-party providers of web analytic software in order to enable Hello Prenup to improve its services. All such third parties are prohibited from using your personal information except to provide these Services, and they are obligated to maintain the confidentiality of your information.

Hello Prenup uses tracking to create remarketing audiences of users based on user behavior/their visits to our website. Hello Prenup may also target these users with custom ads based on affinities/interests, and geographic and demographic signals. Hello Prenup only shares browser-level data through third-party vendor tracking such as Google Analytics. Users can opt out of these advertising features by visiting Google or resources like the NAI consumer opt-out page. Hello Prenup may use email addresses to target users with custom ads through 3rd party advertising platforms. Hello Prenup shares customer information with third parties to perform services (advertising) on our behalf.

Hello Prenup may disclose personal information when we are required to or we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this Privacy Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users’ rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of personal information.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, or sale of company assets, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information could be transferred to third parties as one of Hello Prenup’s business assets. In such an event, we will attempt to notify you before your personal information is transferred, but you may not have the right to opt out of any such transfer.

Your personal information, and the contents of all of your online communications on or through our site and services may be accessed and monitored as necessary to operate our site and perform our services, and may be disclosed:

  • to satisfy any applicable laws or regulations,
  • to defend ourselves in litigation or regulatory action,
  • in order to protect the rights or property of Hello Prenup, including to enforce our site’s or services’ terms of use,
  • when we have a good faith belief that we are required to disclose the information in response to legal process (for example, a subpoena, court order, or search warrant),
  • where we believe our site and services are being used in the commission of a crime, including to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and risk management, and
  • when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person, or the public generally.

We may share personal information about you for any other purpose(s) disclosed to you at the time we collect your information or with your consent.

The description of Personal Information, its collection, use, and possible distribution to third parties applies ONLY to information collected through the HelloPrenup.com website, used in activities on the HelloPrenup.com website. It does NOT to any physical location owned or operated by Hello Prenup LLC.

Certain Technical Information

We may also collect certain technical information when you use our site and services. For example, our servers receive and automatically collect information about your computer and browser, including, for instance, your IP address, browser type, domain name from which you accessed the site or service, and other software or hardware information. If you access our site and services from a mobile or other device, we may collect a unique device identifier assigned to that device (UDID), type of device, general GPS location, or other transactional information for that device in order to serve content to it.

Use of Cookies

Our website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you register an account with Hello Prenup, a cookie helps us recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Services.

We may use other tracking technologies (including pixels, beacons, mobile application identifiers, and Adobe Flash technology) to help us improve your experience, increase security, measure use and effectiveness of our services, and serve advertising.

We do not use technology that recognizes a “do-not-track” signal from your web browser.

For more, information, please read our Cookie Policy below. By visiting our site and services, you consent to the placement of cookies and beacons in your browser and HTML-based emails in accordance with this privacy policy and our Cookie Policy.

User Generated Content, Online Communities, and Forums, Profiles, and Reviews

You may choose to publicly disclose personal information about yourself and others in the course of (i) communicating with others while using the Services (including chats), (ii) creating user profiles, or (iv) posting other information in the course of using the Services. Be aware, information that you voluntarily disclose in any of these areas of our site or services is unencrypted, public information and, therefore, there can be no expectation of privacy or confidentiality, except if the terms and conditions of the site or service specifically limit use of the content (for example, we may let you know how such survey and rating responses will be used and if anonymity is an option).

Any personal information you submit in the course of interacting in these public activities can be read, collected, or used by other users. We are not responsible for the personal information you choose to make public in any of these areas and strongly recommend against sharing any personal health or other sensitive information that could directly or indirectly be traced to any individual, including yourself.

Security of your Personal Information

You are responsible for safeguarding and preventing unauthorized access to the user information and password that you use to access our Services. You agree not to disclose your password to any third party and you are responsible for any activity using your account, whether or not you authorized that activity. Please immediately notify Hello Prenup of any unauthorized use of your account.

Hello Prenup secures your personal information from unauthorized access, use, or disclosure. In addition, Hello Prenup secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Accessing and Updating Personal Information

We encourage you to keep your personal information updated and accurate. We provide you with reasonable access to your personal information and the ability to review, correct, or delete it.

Please be aware that certain records and information will be retained for specific purposes such as legal, payment, accounting, technical, dispute resolution, enforcement of our site’s and services’ terms of use, or customer service. If you have posted comments or user generated content on our site, we may not be able to delete it. Further, we take no responsibility for removing or editing any of your public activities or any submissions or content that is a result of your public activities, except as provided in this privacy policy or the site. or services’ terms of use.

We will retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by applicable law.

Email and Other Communications

Our site and services may allow us or other users to communicate with you or other users through our in-product instant messaging services, service-branded emails, SMS, and other electronic communication channels. After you receive such communications, you may “opt-out” of receiving them by using one of the following methods:

  • Select the email “opt-out” or “unsubscribe” link, or follow the opt-out instructions included in each email communication.
  • To unsubscribe from text messages delivered to mobile devices, reply to the message with the words “STOP” or “END.”
  • Return to the web page(s) where you originally registered your preferences and follow the opt-out instructions.
  • Contact us. Please provide your name, contact information, and specific relevant information that you no longer wish to receive.

Children Under Thirteen and Minors

Our Services are not intended for use by children under the age of 13, and such use is prohibited by our Terms of Use. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Information, please contact us as set forth in this Privacy Policy.

California Privacy Rights

We do not share personal information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure, typically by “opting in” to receive information from a third party that is participating in a sweepstakes or other promotion on one of our sites, for example. If you ask us to share your personal information with a third party for its marketing purposes, we will only share information in connection with that specific promotion since we do not share information with any third party (other than our service providers) on an ongoing basis. To prevent disclosure of your personal information for use in direct marketing by a third party, do not “opt in” to such use when you provide personal information on one of our site.

Users residing in certain jurisdictions, like California, have a right to access personal information held by us about them and their right of access can be exercised in accordance with applicable law. California law requires certain businesses to respond to requests from California residents asking about the business’s practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the resident has exercised an option to opt-out of such information-sharing. We have such a policy in place.

California residents may request further information about our approach to this law by writing to us. When writing to us, you must put the statement “Your California Privacy Rights” in the body or subject line of your request and include your name and contact information. Please allow 30 days for a response. We will not accept requests via telephone, mail or by facsimile and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.

International Transfers

We are headquartered in the United States. Our site and services are hosted and administrated in the United States or hosted with cloud service providers who are headquartered in the United States and are intended for users in the United States. If you are located outside the United States, be aware that information you provide to us or that we obtain as a result of your use of our site and services may be processed in, transferred to, and stored in the United States and will be subject to U.S. law. U.S. privacy and data protection laws may not be equivalent to the laws of your country of residence. By using our site and services or providing us with your information, you consent to the collection, transfer, storage, and processing of information to and in the United States.

Security

We utilize reasonable administrative, physical and technical safeguards to protect information against unauthorized access, misuse or disclosure. Communications with our Site or by email to us are not encrypted.

Contact Information

Hello Prenup welcomes your comments regarding this Privacy Policy. Please contact us at [email protected]

For more information, please review our Terms of Use and Help Section.

Changes to this Privacy Policy

We may revise this privacy policy from time to time and, if we do, we will update it on this page and modify the “Last Updated” date. If our information practices change in a significant way, we will provide a more prominent notice. Because our privacy policy can change at any time, we encourage you to reread it periodically to see if there have been any changes that affect you. If you disagree with any changes to this privacy policy and do not wish your information to be subject to the revised privacy policy, you will need to deactivate your account or terminate your services. Your use of our site and services following any such change constitutes your agreement that all information collected from or about you through our site and services after the revised privacy policy is posted will be subject to the terms of the revised privacy policy.

Last Updated July 1, 2019

Cookie Policy

We believe in being clear and open about how we use your information. In the spirit of transparency, this policy provides detailed information about how and when we use cookies.

Does Hello Prenup use cookies?

Yes, use cookies, pixels and similar technologies for security purposes and to deliver products, services and advertisements, as well as to understand how these products, services and advertisements are used.

By continuing to use our site or services, you are agreeing to the use of cookies and similar technologies for the purpose we describe in this policy.

What is a cookie?

A cookie is a small file that is placed onto your device and that is managed by your browser. Cookies were designed for website to remember information (such as items in a shopping cart) and enable our site or services to function. For example, cookies enable us to identify your device and enable you to easily share content on our site and services and help us serve relevant ads to you.

When do we use cookies?

We use cookies on our site and services, including mobile applications. Any browser loading these site will receive cookies from us. We may also place cookies in your browser when you visit non- Hello Prenup site that host our plugins. However, unless you register with us, cookies do not contain any personally identifiable information about you and therefore cannot be used to identify you personally.

What types of cookies do we use?

Yes, use cookies, pixels and similar technologies for security purposes and to deliver products, services and advertisements, as well as to understand how these products, services and advertisements are used.

By continuing to use our site or services, you are agreeing to the use of cookies and similar technologies for the purpose we describe in this policy.

How are cookies used for advertising purposes?

Cookies combined with ad technology such as web beacons, pixels, and anonymous ad network tags help us serve relevant ads to you more effectively. They also help us collect aggregated auditing, research, and reporting for advertisers. Pixels, which are invisible tags placed on our website, help us understand and improve our service, show you ads, and know when content has been shown to you. Please note that because our pages include advertisements, your web browser may request advertisements and web beacons directly from ad network servers, and these networks can view, edit, or set their own cookies, just as if you had requested a web page from their site.

Although we do not use cookies to track your browsing behavior on third-party sites, we do use aggregate data from third parties and data from sites and services you have used to show you relevant, interest-based advertising. We do not provide any personal information that we collect to advertisers.

Managing cookies:

You can set your browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. However, if you limit the ability of our site and services to set cookies, you may limit your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings such as login information. Please note that companies delivering advertisements on our site may also use cookies or other technologies, and those practices are subject to their own policies.

You can opt-out of Google Analytics for Display Advertising and customize Google’s Display Network ads using Google’s Ad Settings. You can opt-out of Google Analytics by using Google Analytics Opt-out Browser Add-on.

Please note that not all browsers provide the ability to remove Adobe Flash “cookies” (also called “locally stored objects,” or “LSOs”). You can restrict or block Adobe Flash cookies/LSOs through the Adobe website.

You can opt out of being targeted by certain third party advertising companies online by visiting the Network Advertising Initiative, Omniture, Aperture, PrivacyChoice, and/or Digital Advertising Alliance.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org, or www.aboutcookies.org.

Last Updated: July 1, 2019